Returns & Exchanges
We want you to love your Monos pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Exchanges are always free, ensuring you find the perfect fit and style for your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely pack your items in their original box and drop off the package at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5-10 business days to your original payment method.